When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is, therefore, most orders ship from our warehouse in the United States. Some products may ship directly from our overseas facilities if they haven’t yet been transferred to our U.S. warehouse. It's possible that during the order, the shipping day on the website is different from the one on the order confirmation.
When placing the order, a day of shipment is indicated. After the order has been placed, products available in our U.S. warehouse usually arrive within 7 business days.
Products not yet stocked in our U.S. warehouse may take up to 14 business days.
International shipping times vary depending on location and customs processing.
 We offer free shipping on orders over $50. For smaller orders, shipping costs are calculated at checkout.
Yes! Once your order ships, you’ll receive a tracking number via email so you can follow your package.
We accept returns within 30 days of delivery, as long as the product is unused and unopened. For full details, see our Return & Refund Policy.
Yes — Guyu is committed to ethical skincare. Our products are cruelty-free and never tested on animals.
If your order hasn’t been processed yet, we’ll do our best to make changes or cancel it. Please email us at [support.us@guyu.com.cn] as soon as possible.
Currently, we ship within the United States only, but we’re working on expanding to international delivery soon.
You can reach us anytime at [support.us@guyu.com.cn], and we’ll get back to you as quickly as possible.
Yodie supplies products listed on the Yodie, and Yodie websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.
The Terms and Conditions apply to your use of any Yodie website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store
We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.
The headings in these Conditions are for convenience only and shall not affect their interpretation.
We recommend that you print and keep a copy of these Terms and Conditions for your future reference...
